Human Resources Manager

• Conduct sensitive, high-stakes investigations into employee relations matters such as harassment, discrimination, retaliation, ethical violations, and policy breaches. • Provide coaching and training to leaders on effective conflict resolution, disciplinary actions, corrective action documentation, and fostering a respectful, inclusive work environment. • Partner with legal and compliance teams to mitigate risk and ensure all employee relations matters are handled consistently, fairly, and in compliance with federal, state, and local employment laws. • Partner with regional and site leadership to plan, communicate, and implement organizational changes, policy updates, system implementations, and process improvements. • Equip managers with tools and training to lead their teams through change effectively, including how to address employee concerns, maintain productivity, and reinforce new behaviors. • Serve as a liaison between field operations and corporate HR to ensure clear, consistent messaging during periods of transition. • Develop and implement regional strategies that enhance employee well-being, engagement, and a positive workplace culture across all sites. • Lead recognition programs, including Spark, Employee of the Month, and other engagement initiatives that reinforce company values. • Partner with site leaders to create career-development touchpoints, mentorship opportunities, and internal mobility pathways that increase retention and motivation. • Facilitate team-building activities, roundtables, and listening sessions to strengthen connections between employees and leadership. • Partner with regional VPs, District Managers, and General Managers to align people strategies with business goals, with a focus on organizational health and team effectiveness. • Ensure full compliance with all federal, state, and local employment laws and regulations (NLRA, FLSA, FMLA, ADA, Title VII, etc.) across a multi-state footprint, particularly as they relate to employee relations and workplace investigations. • Maintain up-to-date knowledge of regulatory changes and proactively adapt regional HR processes to remain compliant. • Facilitate tailored training programs for leaders and front-line staff

• Bachelor’s degree in Human Resources, Business Administration, Labor Relations, Psychology, or a related field. • 6+ years of progressive HR experience, with at least 3 years in an HR Generalist or HR Manager role supporting multi-site operations. • Demonstrated expertise in employee relations, including conducting complex, high-stakes investigations and providing leadership coaching. • Proven experience in a unionized environment, including grievance handling, contract interpretation, and day-to-day labor relations. • Strong background in change management, with the ability to lead through ambiguity and guide others through transition. • Experience driving employee engagement initiatives, including recognition programs, surveys, and action planning. • Experience supporting both retail and manufacturing, distribution, or industrial client groups preferred. • Ability to travel up to 50% within the assigned region. • Strong analytical skills with the ability to translate data (turnover, engagement, ER trends) into actionable people strategies.