General Manager

• Hire and develop a team who are passionate about medical cannabis and the service they provide • Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy • Support and maintain jushi’s mission and culture of positivity • Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded • Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease • Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines • Identify and develop process improvements to assist with company growth • Maintain thoughtful store scheduling to drive revenue while controlling overhead costs • Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times • Oversee End of Month inventory reconciliations and report any discrepancies in real-time • Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels • Ensure accuracy for all cash handling in the front of house and back of house • Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration • Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Regional Dispensary Manager, Marketing Team, and Inventory Team • Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics • Present a professional image in appearance, actions and words • Abide by city and state regulations at all times • Receive deliveries, build purchase orders, and maintain accurate records • Complete daily and weekly tasks/duties as assigned by Dispensary Regional Manager • Maintain neatness, organization, and overall cleanliness of the entire store • Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor • Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues • Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise • Provide support with various employee initiatives and team building • Provide support with various off and on hour events and specials • Report any and all issues or complaints relating to product to the Regional Dispensary Manager, Inventory Manager, and Director of Retail Operations in real-time • Work closely with Team to run a clean, smooth, efficient and compliant store and maintain BEYOND / HELLO’s mission, values, and positive culture

• High School diploma or General Education Development (GED) required • Associate or Bachelor’s degree in any field preferred • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality • Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills • Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling • Constantly perform desk-based computer tasks • Frequently sitting and standing • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds • Occasionally Twist/bend/stoop/squat, kneel/crawl • Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require • Complete any needed assistance including oversight and coverage outside of • the assigned region as needed • An environment with moderate to loud noise level