• Adhering to assigned delivery schedule and following all job directives precisely
• Ensure that all required shipping documents (manifest, invoice, etc.) are available for inspection, that appropriate paperwork accompanies shipment with delivery and filed away at the end of the shift.
• Apply knowledge of safe driving skills in maneuvering vehicle in difficult situations, such as heavy traffic, inclement weather, and tight loading dock areas.
• Following the best practices for safety, both on the road and while loading/unloading a truck
• Communicating with dispatchers, drivers, and other team members to make deliveries
• Meeting delivery deadlines
• Performing and scheduling of basic truck maintenance
• Loading and unloading cargo
• Tracking shipments and deliveries
• Obtaining client or customer signatures when needed
• Immediately notify VP of Global Security/SOC in the event of a mechanical malfunction of the security or surveillance system that is anticipated to exceed a 4-hour period
• Create sales orders and manifests in seed to sale system.
• Edit existing sales orders and manifests as needed.
• Edit invoices inside online ordering platform.
• Upload finished goods inventory into online ordering platform.
• Verify and receive all returns physically and electronically into the seed to sale system.
• Record and document all order errors identified prior to shipment and upon receiving.
• Record and document all distribution related data collected from delivery.
• Maintain and organize all digital documents along with hard copy files that pertain to distribution.
• Conduct scheduled safety meetings with all team members and address safety concerns.
• Work with third party logistics vendors in coordinating and scheduling deliveries when needed.
• Maintain and build relationships with wholesale partners as well as our own retail locations.
• Handle customer complaints or issues with a sense of urgency and notify the appropriate individuals within the company.
• Notify customers in a timely manner of their delivery schedule including all necessary paperwork related to that delivery.
• Ability to route deliveries in the absence of the manager.
• Oversee and assist in accuracy auditing and packing of orders.
• Assist with delivery duties as needed.
• Collaborate with other departments to understand areas of opportunity and develop solutions.
• Work closely with sales team to provide exceptional customer service and drive sales.
• Perform inventory reconciliation between seed to sale system and ordering platform.
• Complete end-of-shift duties as assigned by the manger to ensure a successful morning load out.
• All other job duties as assigned
• High School diploma or General Education Development (GED) required
• Valid Driver’s License (required) with good driving record
• Minimum of 2 years’ delivery experience
• Travel to clients throughout State of Pennsylvania
• Familiarity with using navigation systems
• Time management to ensure deliveries are made on schedules
• Excellent vision and hand-eye coordination to stay safe while driving
• Knowledge of Microsoft Word and Excel
• Driving up to 12 hours per day
• Frequently sitting
• Physical ability to load and unload cargo up to 40 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl