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Job Description
The Customer Care Coordinator provides telephonic customer and patient support in the cannabis industry, delivering exceptional service, educating clients, and ensuring adherence to company policies and regulations.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by answering inquiries and supporting their needs
- Educate clients about products and services within industry regulations
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily via telephonic support.
- Aid patrons and patients telephonically, conducting day-to-day customer phone support.
- Adhere to company policy and industry regulations while performing customer support duties.
Benefits & Perks
Competitive salary
Work schedule not specified
Work environment perks include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k)
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