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Job Description
A Customer Care Consultant responsible for providing telephonic customer and patient support, delivering exceptional service, and educating clients within the cannabis industry.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by answering inquiries and offering support
- Educate clients about products and services within industry regulations
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily via telephonic support.
- Aid patrons and patients telephonically, conducting day-to-day customer phone support.
- Adhere to company policies and industry regulations while performing customer support duties.
Benefits & Perks
Competitive salary
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
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