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Job Description
The Customer Care Consultant provides telephonic customer and patient support in the cannabis industry, delivering exceptional service, educating clients, and adhering to company policies and industry regulations.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by answering inquiries and offering support
- Educate clients about products and services within industry regulations
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily via telephonic support.
- Aid patrons and patients telephonically in accordance with company policy and industry regulations.
- Conduct day-to-day customer phone support activities.
- Seek individuals interested in focusing on customer care within the cannabis industry.
Benefits & Perks
Competitive salary
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
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