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Job Description
A Customer Care Agent responsible for providing telephonic support and education to patrons and patients in the medical cannabis industry, ensuring exceptional customer service while adhering to company policies and industry regulations.
Key Responsibilities
- Provide telephonic customer and patient support
- Assist patrons and patients with their inquiries
- Educate clients about products and services
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client telephonically.
- Aid patrons and patients via phone support on a day-to-day basis.
- Adhere to company policy and industry regulations while conducting customer support activities.
- Focus on customer care in the medical cannabis industry.
Benefits & Perks
Competitive salary
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
Ready to Apply?
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