Assistant General Manager

• Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics • Present a professional image in appearance, actions, and words • Ensure accuracy with all cash handling • Abide by city and state regulations at all times • Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations • Receive deliveries, build purchase orders, and maintain accurate records • Develop and maintain relationships with vendors • Assist with Store Scheduling • Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager • Maintain neatness, organization, and overall cleanliness of the entire store • Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor • Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional Manager • Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise • Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide • Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease • Lead by example through being the ultimate illustration of service, dedication, pace and energy • Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded • Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines • Provide support with various employee initiatives and team building • Assist with different off and on hour events and specials • Report all issues or complaints relating to the product to the Store Manager(s) in real-time • Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand

• High School diploma or General Education Development (GED) required • Associate or Bachelor Degree in any field preferred • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality • Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment) • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills • Must be comfortable in high-volume cash handling, Excel, and Microsoft Office • Ability to learn quickly • Effective oral communication skills • Strong interpersonal skill • Ability to work as part of a team • Ability to build relationships • Constantly perform desk-based computer tasks • Frequently sitting and standing • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds • Occasionally Twist/bend/stoop/squat, kneel/crawl • Must be able to work a flexible schedule to include weekends and holidays • Complete any needed assistance including oversight and coverage outside of the assigned region as required • An environment with moderate to loud noise level