System Administrator, SNOC/Service Desk
InvenergyChicago, IL
Full Time
Posted September 29, 2026
$88k - $108k
Renewable Energy Development
Visa Sponsored
Apply Now
Application opens on company website
Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed September 30, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Renewable Energy Development
- Pay provenance
- Employer-provided pay
Job Description
As a System Administrator, you will operate in a Microsoft Windows-based environment supporting both IT and OT systems, including control center operations.
Key Responsibilities
- Serve as the final escalation point for Service Desk incidents and support requests
- Own and resolve complex IT and OT issues across control center and remote sites
- Monitor and manage assigned tickets, ensuring timely resolution and escalation
- Collaborate with server, network, security, and application teams to resolve issues
- Participate in IT change management processes and system improvements
- Identify trends in support issues and recommend long-term solutions
- Maintain documentation and support knowledgebase development
- Support 24x7 monitoring of IT and OT systems, including control center operations
- Respond to system alerts, outages, and critical incidents during after-hours periods
- Initiate incident response efforts including triage, escalation, and coordination
- Participate in two-person incident response model when severity triggers are met
- Engage and coordinate with primary and secondary on-call resources
- Ensure system stability and monitoring continuity during incidents
- Perform structured handoffs between shifts to maintain operational continuity
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or related field required
- Three (3+) years of experience supporting enterprise IT environments or Service Desk operations
- Strong experience with Microsoft environments including Microsoft 365, server and workstation operating systems.
- Experience with incident management, escalation, and troubleshooting complex issues
- Strong analytical, troubleshooting, and leadership skills
- Excellent communication and customer service skills
- Eligible to work in the United States without employer visa sponsorship now or in the future.
- Exposure to networking, systems infrastructure, and OT environments preferred
- Experience working in a 24x7 operational or shift-based environment
- Technical certifications preferred (Microsoft, CompTIA, or related)
Ready to Apply?
Apply directly on Invenergy's site
Get new power and energy jobs weekly
New jobs across data centers, grid, nuclear, storage, generation, and renewables. One email a week.
Job Alerts
Get alerts for jobs like this one
More at Invenergy
Similar Jobs
More jobs at Invenergy
Similar jobs in Renewable Energy Development
More jobs in Chicago, IL
Is this your company?Claim your listing free →