Business Applications Analyst II – Communication & Web Platforms
InvenergyChicago, IL
Full Time
Posted September 1, 2026
$75k - $103k
Renewable Energy Development
Visa Sponsored
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Application opens on company website
Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Renewable Energy Development
- Pay provenance
- Employer-provided pay
Job Description
The Business Applications Analyst II – Communication & Web Platforms will be responsible for the administration , maintenance, and technical support of assigned applications and processes within our organization, including analyzing and optimizing operational processes.
Key Responsibilities
- Analyze Applications & Processes : Conduct thorough evaluations of existing applications and business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Business Requirements: Work with key stakeholders to develop business requirements and translate those requirements into technical requirements.
- Change Management: Ensure change management process is followed including evaluating risk of the change, appropriate testing of the change, and effective communicatio n with business users.
- Collaboration: Collaborate with cross-functional teams, including other IT teams and business departments , to understand their requirements and identify opportunities for process enhancements.
- Documentation : Create detailed document ation for applications including process maps, flowcharts, diagrams , user guides, and technical guides.
- Implementation: Coordinate and facilitate the implementation of new technology solutions and changes to existing technology services, working closely with stakeholders to ensure smooth transitions and minimal disruption.
- Industry Trends: Keep up-to-date with industry best practices and emerging technologies to drive innovation , increase efficiencies , and enable business growth.
- Performance Measurement: Establish performance benchmarks and key performance indicators (KPIs) to assess the effectiveness of applications and identify trends to develop actionable insights.
- Stakeholder Engagement: Regularly engage with business stakeholders for assigned applications including leading regular user group meetings and ensuring user feedback is added for future improvements.
- Technical Management: Provide advanced technical support and subject matter expertise (SME) for assigned applications .
- Testing: Develops, documents , and maintains user acceptance test scripts; performs user acceptance and other functional tests; and assists tracking and coordinating user acceptance testing.
- Training and Documentation: Create s training materials, user guides, SOP’s, KB’s, and process documentation to ensure standardized workflow practices and support organizational knowledge sharing.
Requirements
- Bachelor's degree in computer science, business administration, operations management, or a related field .
- 2+ years experience as a Business Application Analyst or similar role .
- 2+ years experience in a hands-on technical role supporting and implementing communication and web platforms such as ContentStack , WPEngine , GitHub, Vercel , WordPress, Social Media platforms, or other comparable web technologies.
- 2+ years experience providing Tier 2/3 hands-on application technical support .
- Strong technical knowledge and ability to own a technical issue until resolution.
- Strong documentation skills including experience creating application knowledge base articles , diagrams, and guides for technical staff and end-users.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization and vendors.
- Eligible to work in the United States without the need for employer visa sponsorship now or in the future.
- 2+ years experience developing business requirements and translating those requirements into technical requirements .
- Strong analytical and problem-solving skills with the ability to analyze data, draw insights, and make data-driven recommendations
- Proficiency in process mapping tools and methodologies such as Visio.
- Excellent organizational and time management skills with the ability to handle multiple projects simultaneously .
- Experience managing small to medium-sized technology projects .
- Knowledge of Lean Six Sigma or other process improvement methodologies .
- Knowledge of Software Development Life Cycle (SDLC) .
- Knowledge of Information Technology Infrastructure Library (ITIL) 4.
Ready to Apply?
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