NextGenEnergyJobs.com

Client Support Manager

GoodLeap
Posted January 31, 2025

Bentonville, Arkansas

Renewable Energy Development

$21 - $21

Full Time

Job Description

The Client Support Manager at GoodLeap is responsible for enhancing the customer experience by collaborating with partners, leveraging Big Data for improvement insights, and conducting partner audits and pipeline management to meet customer expectations and company standards.

Responsibilities

  • Work with partners to deliver the best customer experience
  • Leverage Big Data to identify areas of improvement with partners
  • Conduct partner audits to ensure customer expectations are met
  • Manage pipeline to align with GoodLeap standards

Requirements

  • Experience in customer support or client management roles.
  • Ability to leverage Big Data to identify areas of improvement with partners.
  • Experience in conducting partner audits and managing pipelines.
  • Strong focus on improving customer experience.
  • Ability to work collaboratively with partners and internal teams.
  • Excellent communication skills to ensure transparent customer communication.
  • Ability to meet customer expectations and GoodLeap standards.

Benefits

  • Compensation: $21.00 per hour
  • Collaborative work culture
  • Reasonable accommodations for known disabilities

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