Job Description
The Collections Specialist is responsible for contacting delinquent borrowers to collect overdue payments, offering payment solutions, and maintaining records of interactions and payments to help recover outstanding balances.
Key Responsibilities
- Contact borrowers with delinquent accounts to collect past due payments
- Provide payment solutions to resolve borrower delinquency
- Maintain records of contact attempts and payments collected from customers
Requirements
- Must be bilingual, able to communicate effectively in both English and Spanish.
- Experience in contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency.
- Ability to maintain accurate records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected from the customer.
- Ability to perform job duties as assigned by supervisor or other managers related to the position department.
- Willingness to perform additional responsibilities as assigned, with flexibility to adapt to changing job responsibilities.
Benefits & Perks
Compensation: MXN 89.33 per hour plus bonus
Work schedule: Not specified
Work environment perks: Not specified
Additional benefits: Reasonable accommodations for known disabilities
Ready to Apply?
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