Bilingual Client Support Manager
GoodLeap
Roseville, United States
Full Time
Posted September 4, 2026
$30 - $30/hr
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Job Description
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Key Responsibilities
- Provide our customers with world-class customer service in Spanish and English
- Provide our customers with world-class customer service. Help resolve questions or concerns.
- Strategically partner with installers on ways to improve the customer experience. Be a supportive and collaborative partner our installers can rely on.
- Effectively manage a pipeline of projects to completion
- Conduct collaborative investigations into possible fraudulent or suspicious activities
- Analyze data and spot trends
- Conduct monthly installer due diligence checks
Requirements
- Strong ability to multi-task
- Ability to work independently
- Effectively interact with high profile partners
- Excellent written and verbal communication skills
- Knowledge in solar, mortgage and finance
- Ability to manage projects from start to finish
- Diligent record keeping
- Superior customer service skills
- Proficient with Excel and analyzing data
- Bilingual in Spanish required
Ready to Apply?
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