Job Description
The Bilingual Client Support Manager at GoodLeap is responsible for enhancing the customer experience by collaborating with partners, leveraging Big Data for improvements, conducting client audits, and managing pipelines to meet customer expectations and company standards.
Key Responsibilities
- Work with partners to deliver the best customer experience
- Leverage Big Data to identify areas of improvement with clients
- Conduct client audits to ensure customer expectations are met
- Manage client pipelines to uphold GoodLeap standards
Requirements
- Bilingual in English and another language.
- Experience in client support or customer service roles.
- Ability to leverage Big Data to identify areas of improvement.
- Experience with client audits and pipeline management.
- Strong focus on improving customer experience.
- Ability to work collaboratively with partners and clients.
Benefits & Perks
Compensation 25.04 HR
Reasonable accommodations for known disabilities
Ready to Apply?
Join GoodLeap and make an impact
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs