• Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting.
• Troubleshoot loan files. Become an expert in loan programs and qualifications.
• Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers.
• Attend daily training in preparation for your promotion into sales or take NMLS test.
• 1-2 years top sales experience in a professional environment OR college degree
• Ability to learn quickly
• High energy
• Detail-oriented
• Excellent communication skills
• Collaborative personality
• Ability to work in fast-paced, high-volume environment
• High School Diploma or GED required