Technical Applications Engineering - Protection

GE Vernova

Markham, Canada

Full Time

Posted September 9, 2026

$111k - $161k

Power Generation

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Listing evidence and provenance

Source: workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 1, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance: Employer-provided pay

Job Description

Protection application engineers in the Global Customer Support team are engineers specialized in grid automation, and are fully engaged in the primary function of the Applications & Support team, namely the Level 3 (L3) technical support to GA Sales/Business Development teams, Product Management and Products R&D.

Key Responsibilities

L3 technical support on assigned product platforms, covering both pre-sales and post-sales tasks. Proactively develop team expertise on other Products platforms. This role covers mainly products from Markham, Stafford, Bilbao, which currently include UR, 8 series, P40, P40A, P40AE, 650, 3 Series, MM and legacy products.
Design and tune protection applications for complex schemes; develop Application Notes, articles and guidance notes to drive product sales and facilitate GA project delivery.
Resolve customer complaints (ACT) on products and prepare necessary customer communication such as 8D and engineering reports, accountable for resolving most critical cases as maloperations. Site visits as necessary for gathering evidence for analysis, troubleshooting or customer meetings.
Provide product / applications training on new products and product evolutions; develop and update training modules as necessary. Customer training responsibility in selected cases. Train the trainers from regions.
Lead or contribute to customer events such as regional roadshows or seminars, in-depth training, pilot projects involving new technology.
Collaboration with R&D: contribute to product roadmap as required, e.g. validation of new products and product evolutions.
Maintain broad awareness of GA Product efforts to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to customer needs.
Technical leadership in the power system protection
Participate in industry committees and influence evolution of strategic technologies
Work with PL teams on application and implementation new / evolving standards and technologies in the product roadmap
Work in close collaboration with a multi-site team of experts
Proficiency with presenting and demonstrating technology solutions to customers
Collaborative working with other departments and teams in multiple sites.
Ability to travel (globally) up to 25% of time.

Requirements

Engineering degree (Electrical Engineering, Electronics & Communications or closely related discipline)
In-depth understanding of protection relay applications in transmission, distribution and industrial domains
Extensive experience with numerical protection devices
10+ years in power system protection, or advanced degree qualification, in lieu of less experience
Fluent in English; an additional language will be a plus