Software Delivery Manager / Technical Lead - Wide Area Monitoring System(WAMS)

• Support all stages of the project lifecycle, from early customer engagement and proposal development through delivery, testing, acceptance, and handover
• Contribute to the sales and tendering process by supporting technical proposals, defining delivery approaches, and helping to prepare Statements of Work and other project-related documentation
• Lead the technical delivery of enterprise software deployments in customer environments
• Coordinate software deployment, configuration, testing, and technical readiness activities and take ownership of those responsibilities
• Collaborate directly with customers to understand their environment, communicate progress, and manage technical expectations
• Identify and resolve software, infrastructure, operating system, network, and integration issues during deployment
• Collaborate with Product Development, Tendering, and Support teams to ensure successful delivery
• Provide clear updates on technical progress, risks, and issues to the wider project team
• Support scope, risk, and problem management in coordination with the Project Manager
• Play a leading role in customer training, system walkthroughs, and user readiness activities
• Support and participate in customer acceptance testing, helping to ensure successful validation and sign-off
• Contribute to continuous improvement in delivery methods, quality, and efficiency
• Support smooth handover to maintenance and support teams at project completion
• Serve as an escalation point for the maintenance and support team on issues requiring deeper technical insight or delivery context
• Travel globally, sometimes at short notice, to meet with customers, support on-site deployments and issue resolution. Travel can be up to 20%.

This is an opportunity to work on complex, mission-critical software deployments that support the stability and resilience of power systems around the world. You will play a key role in helping customers deploy technology that supports the transition to a more sustainable energy future.