Senior Technical Support Engineer - Solar & Storage Power Conversion Systems
GE VernovaRemote
Full Time
Posted August 3, 2026
$113k - $113k
Power Generation
Remote
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Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 4, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Employer-provided pay
Job Description
The Senior Technical Lead Engineer – Power Conversion and Storage Solutions serves as the primary technical interface between GE Vernova Power Conversion and Storage and its customers across North America.
Key Responsibilities
- Customer Technical Engagement
- Serve as the senior technical point of contact for customers throughout North America, building long-term, trusted partnerships with customer engineering and operations teams
- Lead technical discussions with customer projects, field technicians, and technical leaders for issue resolution and technical solutions in response to RFIs/RFQs
- Represent GE Vernova Power Conversion and Storage's technical capabilities and product value proposition with confidence and credibility
- Post-Commissioning Support & Field Operations
- Maintain an active, ongoing technical relationship with customers following system commissioning, serving as a trusted point of escalation for operational questions and technical issues
- Lead root cause analysis and troubleshooting for field issues involving power conversion systems, inverters, and battery energy storage systems (BESS) in live, mission-critical complex power conversion and storage environments
- Monitor system performance trends and proactively identify opportunities to optimize reliability, availability, and efficiency
- Coordinate with GE Vernova Power Conversion and Storage service teams to ensure timely, high-quality resolution of post-commissioning technical issues
- Issue Resolution: Address technical deviations promptly, manage and track fault reports through to closure, and provide expert technical support to site engineers both remotely and on-site to minimize system downtime and maintain customer operational continuity
- Conduct periodic technical reviews and site visits to assess system health and strengthen customer relationships
- Document field findings, resolutions, and lessons learned to drive continuous product and service improvement
- Internal Stakeholder Alignment
- Act as the voice of the customer internally, clearly communicating technical requirements, field feedback, and customer priorities across the organization
- Collaborate closely with Systems Engineering, Design Engineering, Product Management, Project Management, Leadership
- Drive cross-functional alignment to ensure customer commitments are met on time, on budget, and to specification
- Technical Documentation & Reporting
- Produce high-quality technical documentation including post-commissioning site assessments, root cause analysis summaries, and customer-facing technical specifications
- Maintain accurate records of open technical issues, field performance trends, and customer satisfaction metrics
- Contribute to the development of commissioning procedures, field service guidelines, and GE Vernova Power Conversion and Storage internal knowledge base resources
- Provide regular reporting to leadership on key account technical status, field issues, and customer health indicators
Requirements
- Bachelor's degree in Electrical Engineering, Power Engineering, or a related technical discipline
- 10 years of relevant engineering experience in power systems or related fields
- Demonstrated leadership in technical customer-facing environments
- Fluency in English - verbal and written
- Ability and willingness to travel up to 25% annually
- TECHNICAL SKILLS & EXPERIENCE
- Power Conversion / Inverter Technology – Practical experience with industrial inverters, UPS systems, rectifiers, and power electronics in high-availability, mission-critical settings
- Hands-On Field Experience – Demonstrated experience leading or supporting commissioning of complex power conversion and storage systems, including system integration, functional testing, and customer acceptance
- Customer Engagement – Senior-level experience managing technical customer relationships, leading design and operational reviews, and representing company technical capabilities externally
- Master's degree in Electrical Engineering or related field
- Energy Storage Systems – Hands-on experience with battery energy storage systems (BESS), including lithium-ion technologies, BMS integration, and safety protocols in operational environments
- Troubleshooting & Root Cause Analysis – Proven track record of diagnosing and resolving complex technical issues in mission-critical, time-sensitive environments
- Experience with power monitoring platforms and energy management tools
- Familiarity with relevant North American and international standards: NEC, NFPA 70E, IEEE, IEC, ASHRAE
- Prior experience in a senior field engineering, application engineering, or technical account management role
- Experience with GE Vernova Power Conversion and Storage or equivalent power conversion and energy storage product lines
- Project Management experience or certification (PMP or equivalent) is a plus
- Experience working with large-scale industrial or utility-scale power conversion and storage operators
- COMPETENCIES & SOFT SKILLS
- Executive Communication – Ability to present and communicate complex technical topics clearly and confidently to both technical teams and senior customer leadership
- Technical Leadership – Recognized as a go-to technical authority both internally and externally; able to lead without direct authority
- Customer Ownership – Deep sense of accountability for customer satisfaction and outcomes across the full engagement lifecycle
- Cross-Functional Collaboration – Skilled at aligning diverse internal stakeholders – engineering, commercial, and operations – around customer priorities
- Field Judgment – Sound decision-making in high-stakes, time-sensitive field environments
- Adaptability – Comfortable managing multiple customer accounts and technical challenges simultaneously in a fast-paced environment
- WHY JOIN GE VERNOVA POWER CONVERSION AND STORAGE?
- Take on a high-impact senior role at the intersection of power technology and the rapidly growing North American complex power conversion and storage market
- Work on mission-critical solutions powering large-scale industrial and utility-scale power conversion and storage operations across the continent
- Collaborate with world-class engineers and commercial teams within a global organization
- Competitive senior compensation package, comprehensive benefits, and meaningful career development pathways
- Be part of GE Vernova Power Conversion and Storage's mission to electrify and decarbonize the world's energy systems
Ready to Apply?
Apply directly on GE Vernova's site
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