Lead Services Training Coordinator

Job Description Summary
This role serves as a key partner in the strategic planning and operational execution of technical training environments in Wilmington, NC, and San Jose, CA. You will lead capacity planning and align training initiatives with organizational development needs while managing the logistics of instructor and equipment scheduling to ensure ongoing deployment readiness.
A core component of this position involves rigorous program administration, compliance, and systems oversight. You will serve as the primary authority for the NANTeL program and the lead liaison for Workday Learning. In this capacity, you will also manage the GVH EPRI AP3 program and ensure the integrity of all credentialing records through the regular auditing of requalifications, exemptions, and personnel certifications.
Finally, this role emphasizes a commitment to continuous improvement and operational excellence. By facilitating structured feedback loops between instructors and students, you will play an integral part in the training organization. Using the ADDIE process, you will collaborate with stakeholders to identify course enhancements and support curriculum optimization, all while ensuring rigorous standards for content quality and traceability.