Customer Support Engineer- ADMS S6

GE Vernova

Bucharest, Romania

Full Time

Posted November 12, 2026

Power Generation

Apply Now

Application opens on company website

Listing evidence and provenance

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed November 12, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance: Pay not available

Job Description

The Customer Support Engineer is responsible for providing technical support and maintenance services for GE Vernova ADMS and related Grid Software Solutions.

Key Responsibilities

Provide technical support for customer production environments across EMEA.
Analyse, troubleshoot and resolve complex software, system, network and database issues.
Perform root cause investigations and manage incidents through resolution.
Work within SLA-driven support processes and participate in on-call support.
Collaborate with Engineering, Product, Delivery and Quality teams.
Support deployments, upgrades and configuration changes.
Build trusted customer relationships and provide technical guidance.
Drive continuous improvement and knowledge management.

Requirements

Bachelor's Degree in Engineering, Computer Science or equivalent experience.
Strong experience supporting complex software systems.
Experience in customer-facing technical support environments.
Knowledge of Windows Server, Red Hat Linux, Oracle SQL, networking, virtualization, scripting and enterprise software support.
Strong written and verbal English communication skills.
Customer-first mindset.
Strong analytical and troubleshooting capability.
Excellent communication and stakeholder management.
Calm under pressure during critical incidents.
High ownership and accountability.
Collaborative team player.
Continuous improvement mindset.
Strong judgement, resilience and adaptability.
Ability to explain technical concepts to non-technical audiences.
Up to 15% travel as business needs require.