Customer Portfolio Manager Hybrid Services
GE VernovaSeoul, South Korea
Full Time
Posted October 6, 2026
Power Generation
Remote
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Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 7, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Pay not available
Job Description
The experienced site operations & contract performance manager serves as the primary interface between the customer and the project team, ensuring the delivery of high-quality maintenance services and operational excellence.
Key Responsibilities
- Contract & Operations Management Operational Ownership: Oversee all on-site maintenance services, including preventive and remedial activities, field engineering support, and facility management. Contract Administration: Manage pre- and post-contractual administration, including terms and conditions, claims management, and risk modeling. Financial & Metric Stewardship: Ensure strict adherence to contract financial and technical specifications. Drive profitability while maintaining high standards for quality, volume, and timeliness. Proposal Support: Assist in sales campaigns, tender preparation, and project reviews, providing the analytical expertise to support new business acquisition.
- Customer Relationship & Leadership Single Point of Contact: Act as the primary liaison for the customer, facilitating clear communication, negotiating contract variations, and ensuring the timely resolution of technical and operational issues. Site Leadership: Serve as the authorized representative for site operations, with full responsibility for site safety management and regulatory compliance. Team Guidance: Lead functional teams and small projects, building consensus and mentoring junior staff. Influence cross-functional strategy by providing deep technical and business-driven insights.
- Strategic Influence & Innovation Process Improvement: Interpret complex business challenges and recommend best practices to improve product and service delivery. Data-Driven Decision Making: Utilize in-depth technical expertise and multi-source data analysis to solve complex operational problems and develop solutions that extend beyond standard parameters. Industry Awareness: Maintain an expert-level understanding of market trends, competitive positioning, and evolving technical standards to inform departmental strategy.
Requirements
- Education & Experience: Master’s degree from an accredited university, or an undergraduate degree with 10+ years of relevant experience in Services & Contract Performance Management (CPM) and in Power Industry.
- Professional Certification: Must hold relevant professional engineering or safety licenses (e.g., Professional Engineer(기술사/기능사), Certified Engineer(기계공사기사), Industrial Safety Engineer(산업안전기사), or equivalent).
- Traveling: This is a hybrid role; mandatory travel to multiple customer sites.
- Leadership & Communication: Exceptional interpersonal skills with the ability to influence stakeholders, explain complex concepts, and build consensus.
- Ownership Mentality: Highly disciplined and self-managed; demonstrates "wing-to-wing" ownership and a proactive, action-oriented approach to problem-solving.
- Analytical Rigor: Demonstrated ability to analyze operational data and understand the underlying logic of service tools and operations data.
- Operational Agility: Proven track record of managing remote/site-based operations with a focus on responsiveness, productivity, and customer-centricity.
- Mindset: High-energy "doer" mentality; must be self-disciplined and capable of working autonomously in a remote/hybrid capacity.
Ready to Apply?
Apply directly on GE Vernova's site
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