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Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 4, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Pay not available
Job Description
The Senior Technical Support Manager is responsible for leading the regional technical support function across Asia Pacific, ensuring timely, high-quality support to Service Account Managers (SAMs), Project Managers (SPMs), Field Service Engineers (FSEs), Parts, and Customers.
Requirements
- Bachelor’s or Master’s degree in engineering (Electrical, Controls, or related field).
- 12+ years’ experience in technical services, field engineering, or product support , preferably in energy or industrial sectors.
- Proven track record in managing regional or cross-country technical teams .
- Expertise in failure analysis, troubleshooting, and technical escalation management .
- Familiarity with GE Vernova systems and tools (e.g., ServiceMax, Salesforce, technical knowledge systems) preferred.
- Strong communication and stakeholder management skills across cultures.
- Willingness to travel regionally (30–40%).
- Technical depth & problem-solving
- Influencing & stakeholder engagement
- Coaching & developing technical talent
- Escalation management under pressure
- Collaboration across functions and regions
- Data-driven improvement mindset
Ready to Apply?
Apply directly on GE Vernova's site
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