Open in the current public read path; this is not an employer guarantee.Last observed November 9, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance
Pay not available
Job Description
Location: Hybrid / Remote (Europe)
Key Responsibilities
Lead daily support operations for Advanced Distribution Management Systems (ADMS), allocating work and balancing priorities to meet service level agreements (SLAs).
Coach and mentor team members, providing technical guidance and promoting knowledge sharing across global support teams.
Drive team accountability for incident resolution, case quality, and effective communication with utility customers and cross-functional partners.
Coordinate complex escalations, perform root cause analysis, and lead continuous service improvement initiatives aligned with Information Technology Infrastructure Library (ITIL) practices.
Partner with technical account managers to deliver stakeholder reports on high-priority incidents and participate in customer service reviews.
Contribute to solution implementations by designing network data models and resolving Level 2 (L2) and Level 3 (L3) application issues.
Requirements
Experience with ADMS platforms (such as Reliance Series 6).
Familiarity with Feature Manipulation Engine (FME) or Common Information Model (CIM) data modeling.
Cloud platform experience across Amazon Web Services (AWS), Azure, or Google Cloud.
A formal education and subsequent Bachelor's degree in Electrical Engineering, Computer Science, or a related field is nice to have, but we are most interested in your total experience and professional achievements.
GE Vernova employees rise to the challenge of building a world that works, supported by competitive benefits and continuous career growth opportunities.