Solar Service Coordinator

Freedom Solar Power
Austin, Texas
Full Time
Posted July 2, 2025
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Job Description

A Service Coordinator at Freedom Solar is responsible for providing exceptional customer service by managing solar system service inquiries, acting as a liaison between customers and technicians to ensure timely and efficient solutions, and supporting the overall customer experience throughout their solar journey.

Key Responsibilities

  • Answer customer inquiries related to solar system service calls
  • Serve as a liaison between customers and service technicians
  • Ensure efficient and timely solutions to client issues

Requirements

  • Must have strong customer service skills with the ability to answer customer inquiries related to solar system service calls.
  • Must serve as a liaison between customers and service technicians to ensure efficient and timely solutions to clients.
  • This position requires the ability to work in an in-office environment.
  • Candidates should demonstrate a customer-focused attitude and the ability to provide exceptional customer experience.
  • Candidates should have the ability to coordinate and communicate effectively with team members and clients.
  • While not explicitly stated as mandatory, candidates are encouraged to apply even if they do not meet all preferred experience, knowledge, skills, and attributes, indicating flexibility in qualifications.

Benefits & Perks

Medical, Dental, and Vision Insurance
100% Company-Sponsored Short-Term Disability
401(k) Employer Matching
Weekly Pay Dates
3 Weeks Paid Time Off (PTO)
3 Sick Days
12 Paid Holidays
Team Building Events
Opportunities for Upward Mobility

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