Solar Field Service Technician

• Responds to service calls from dispatch on behalf of customers with solar system issues. • Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems. • May get on roofs to physically remove, replace, or repair solar panels. • Provide exceptional customer service experience to homeowners. • Communicates findings and follows procedures to the manager. • Completes necessary paperwork, timekeeping, and inventory processing for all service calls. • Collects payment for services rendered and potentially upsells customers in the field. • Complete the jobs disposition form after every service call. • Assist with other duties as assigned by Service Operations Manager.

• Prior solar installation experience. • Valid Apprentice Electrician license Required. • OSHA 10 Required. • Valid Driver’s License required; willingness to travel regionally frequently. • Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates.