Supervisor, Electric Distribution Dispatch (Rotating Shifts Required)

Eversource

Dorchester, MA

Full Time

Posted September 17, 2026

$131k - $146k

Utilities

Visa Sponsored

Apply Now

Application opens on company website

Listing evidence and provenance

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
Pay provenance: Employer-provided pay

Job Description

Regular

Key Responsibilities

Monitors, operates and maintains electronic dispatch system including the operation of SCADA equipment.
Plans, writes, checks, approves, directs, issues clearances/permissions and monitors orders for switching, grounding and tagging instructions for the distribution system.
Receives OMS outage and non-outage events and trouble calls from the customer call center, analyzes the problem and initiates corrective action including dispatch and of personnel in accordance with established procedures. Directs corrective action as required by timing or circumstances, and informs appropriate system personnel (customer service center, T&D staff, engineering, management etc.) of problems on the electric distribution system and associated restoration progress.
Monitors load and voltages on circuits and substation equipment during switching and peak periods to assure loading parameters are not exceeded.
Supports the emergency disaster plan as required and assists at other regional operation centers during emergency storm restoration as assigned.
Monitors SCADA, substation, system alarms.
Supervises SOC switching requirements between system dispatchers and field personnel for assigned shift.
Prepares, disseminates, and maintains the assigned regional operations center records and reports in support of system operations (i.e., circuit and equipment loads, nomenclature, interruption reports, emergency contact telephone numbers for governmental agencies, large customers, other utilities, and others).
Coordinates with Eastern MA Black Start and emergency load shedding in accordance with current Operating Procedures/Guides.
Supports the Manager and/or Senior Supervisor to ensure the workload of the shift and all applicable system configurations and risks are discussed for preparation purposes, as well as proper notification if daily workload cannot be accomplished on the assigned shift.
Trains new dispatchers including assisting in On the Job Training (OJT) for OMS class instruction and switching and tagging procedures.
Operates PC based and mainframe applications.
Coordinates dispatching activities with appropriate Eversource personnel and outside personnel (i.e., other utilities, government agencies, including: police, fire, Department of Environmental Protection, US Coast Guard’s National Response Center, large customer’s plant engineers, etc.)
Subject to on-call duty.
Position is responsible to plan and schedule shift coverage, ensuring the safe and reliable operation of the Distribution System, while controlling costs.
Position is responsible to review distribution system events and ensure proper reporting.
Communicates new and updated policies and procedures while ensuring compliance.
Supervises the safe and efficient restoration of Distribution System outages.

Requirements

Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability

Benefits & Perks

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$130,990.00-$145,540.00