Meter Office Administrator

The Meter Operations Administrative Coordinator provides administrative, scheduling, and operational support for Meter Operations, Meter Technical Administration, and Collections-related activities. This role is responsible for coordinating field and office workflows, processing meter-related transactions, maintaining employee schedules and timekeeping records, supporting customer and internal inquiries, and ensuring the accurate processing of metering and billing information. The position serves as a key liaison between field personnel, customers, and internal departments to support safe, efficient, and reliable business operations.

• High school diploma or equivalent required; Advanced degree preferred.
• Minimum of three years’ experience in administrative support, scheduling, dispatching, utility operations, customer service, or related fields preferred.
• Working knowledge of SAP, Service Suite, MWM, Microsoft Office applications, and other utility-related systems preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively with field personnel, customers, and cross-functional teams.
• #custajd
• #LI-ES3
• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability