Open in the current public read path; this is not an employer guarantee.Last observed November 5, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
Pay provenance
Employer-provided pay
Job Description
1
Key Responsibilities
Strategic Planning – Participates in strategic planning teams to provide ideas and perspectives to improve the DER Interconnection customer experience.
Company Goals - Participates in support and ensuring Company environmental and safety goals and Company initiatives and Goals are met or exceeded.
Analyze Customer Needs – Analyze Customer needs to ensure a smooth Customer experience. Gathers information; probes and diagnoses customer service issues related to Interconnecting to the Eversource Infrastructure.
Customer Relationship Management – develops strong customer relationships that allow the Company to provide superior customer service and achieve key activities, initiatives, and goals regarding Distributed Generation.
Customer Service – Resolves customer service issues such as: installation of new or upgraded utility service for distributed generation, billing related issues and general customer inquiries related to applications for interconnection.
One Stop Customer Resolution - Prepares and presents options and solutions to customer. Arranges for the implementation of customer solutions and follow-up; provides technical assistance as needed.
Project Manager - Records, reviews, and decides on initial DG application regarding completeness. Delivers messaging and correspondence to customer in a timely fashion regarding status of project. Provides internal and external Project Management to ensure target dates are met. Coordinates, schedules, and leads project meetings.
Corporate Positioning – assist with the development and implementation of operating plans for achieving corporate objectives with the smaller strategic customer base such as: changes in regulations, changes in rates, developing customer support for merger activities or other Company initiatives, customer education and promoting the United Way.
Sales – retains and grows distribution revenue (electric), promotes value added services and products and distributed generation programs.
Data Analytics and Administration - Analyze data, run reports to identify trends and priorities for optimal work management. Performs various financial accounting and reporting tasks.
Requirements
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Benefits & Perks
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: