Open in the current public read path; this is not an employer guarantee.Last observed October 28, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
Pay provenance
Employer-provided pay
Job Description
1
Key Responsibilities
Self-Sufficient - Must be able to work independently and lead teams to complete tasks on time and resolve complicated issues.
One Stop Customer Resolution - Arranges for the implementation of customer solutions by utilizing internal resources to develop, prepare and present options and solutions to the customer.
Strategic Planning - Participates in strategic planning teams to provide ideas and perspectives to improve operational processes.
Customer Relationship Management – Develops strong customer relationships that allow the Company to provide superior customer service and achieve key activities, initiatives, and goals regarding Distributed Generation.
Analyze Customer Needs – Analyze Customer needs to ensure a smooth Customer experience. Gathers information; probes and diagnoses customer service or equipment potential problems or issues related to interconnecting to the Eversource infrastructure.
Company Goals - Participates in support and ensuring Company environmental and safety goals and Company initiatives and Goals are met or exceeded.
Customer Service – Develops strategies and directs Company resources to resolve customer service issues such as: installation of new or upgraded utility service for distributed generation, billing related issues and general customer inquiries.
Regulatory Compliance – Become familiar with and operate within the regulatory framework set forth by the Public Utility Commission, Department of Energy, and any other governing body.
Requirements
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Benefits & Perks
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: