• Participate in advanced Professional Services engagement types, including: Enterprise migrations and architecture modernization efforts System challenge resolution and advanced troubleshooting System Recovery Confidence Exercises and disaster recovery protection System proofs of concept for advanced ArcGIS Enterprise deployments Advanced ArcGIS Enterprise and database upgrades and deployments Windows, Linux, and Kubernetes‑based deployments
• Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.
• Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.
• Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
• Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.
• 5+ years of professional experience implementing and supporting enterprise GIS systems
• Experience administering ArcGIS Enterprise
• Familiarity with troubleshooting technical issues in server‑based systems
• Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering
• Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences
• Ability to travel up to 25%
• Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field
• Knowledge of or interest in additional ArcGIS technologies
• Practical experience with one or more major cloud providers
• Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
• System administration experience with Windows, Linux, and/or Kubernetes platforms
• Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies
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Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$84,240
—
$142,480 USD