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Job Description
This role involves working closely with customers to deploy, configure, and optimize ArcGIS Enterprise and related geospatial technologies, providing technical guidance, troubleshooting, and ensuring system performance to support innovative GIS solutions.
Key Responsibilities
- Assess customer requirements and recommend ArcGIS Enterprise architecture, design, and usage strategies
- Deploy, configure, and migrate ArcGIS Enterprise across various environments
- Guide customer teams through implementation decisions and best practices
- Troubleshoot deployments and coordinate with infrastructure teams on networking, storage, and security
- Analyze system performance and recommend optimization strategies
Requirements
- Five years of experience supporting the implementation, support, and optimization of enterprise geospatial technology.
- Experience with ArcGIS Enterprise deployment.
- Ability to clearly communicate technical details, whether to other technical peers or non-technical project managers or customers.
- Be self-motivated, a proactive problem solver, team-oriented, and creative.
- Exceptional interpersonal, written, verbal communication, multi-tasking, and presentation skills.
- Bachelor's degree in geography, computer science, GIS, or a related STEM field.
- Applicants must be authorized to work for any employer in the US; visa sponsorship is not available for this posting.
Benefits & Perks
Compensation/salary range: $82,160 - $138,320 USD
Work schedule: Twelve paid holidays throughout the calendar year, minimum of 80 hours of vacation leave
Work environment perks: Esri's competitive total rewards strategy includes health and welfare benefits such as medical, dental, vision, basic and supplemental life insurance for employees and their families, 401(k) and profit-sharing programs
Additional benefits: Opportunities for personal and professional growth, relocation assistance program, support with relocating to Redlands, CA, inclusive and diverse workplace environment, commitment to diversity, equity, and inclusion initiatives
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