Job Description
The role involves leading UX design initiatives for Esri.com by collaborating with cross-functional teams, conducting research, analyzing data, and creating user-centered design solutions to enhance digital experiences across multiple platforms.
Key Responsibilities
- Collaborate with cross-functional teams to gather project scope and requirements
- Communicate complex information and insights through presentations and data visualizations
- Design user flows, wireframes, and interaction models to organize content and structure
- Apply design techniques like journey mapping and service design to ensure consistent experiences
- Analyze data using analytics dashboards and research methods to identify areas for improvement
- Establish and monitor design metrics to demonstrate UX value
- Mentor and coach junior designers to develop their skills and deliver quality work
Requirements
- Minimum of 5 years of experience specializing in user experience, research, and interaction design, preferably with a focus on business-to-business (B2B) technology companies.
- Experience leading high-impact design programs including in-depth knowledge of mixed-method research.
- Expert knowledge of web analytics tools and design tools such as Figma, Airtable, Adobe Creative Cloud, and Mouseflow.
- Outstanding written and verbal communication and presentation skills, with the ability to make complex ideas understandable.
- Knowledge of how to work with Conversion Rate Optimization (CRO) and Search Engine Optimization (SEO) specialists to improve user experience and drive increased performance.
- Bachelor’s degree in human-computer interaction, user experience, interaction design, applied social science, or a related field.
- Ability to communicate and present complex information, analysis, and insights across teams, decision makers, and executives using clear presentation techniques, smart spreadsheets, and data visualizations.
- Ability to distill complex problems into refined solutions by organizing content, structure, and information architecture into user flows, wireframes, and interaction design.
- Experience applying best practices of diagramming, customer journey mapping, and service design techniques to unify experiences across multiple digital platforms.
- Ability to deliver evidence-driven analysis using Adobe Experience Manager (AEM) analytics dashboards, combined with mixed-method research to validate areas of improvement.
- Experience working with web analytics dashboards and conducting research to inform design decisions.
- Experience coaching and mentoring associate designers to grow and deliver their craft to meet the expectations of a modern design group.
- Applicants must be authorized to work for any employer in the U.S. (Visa sponsorship is not available).
Benefits & Perks
Medical, dental, vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Ready to Apply?
Join Esri and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Esri
Sr. Accountant Revenue
Esri
NEW
Redlands
Full Time
15h
$85k-144k
Sr. Accountant Revenue
Esri
NEW
Vienna
Full Time
15h
$85k-144k
Treasury Manager
Esri
NEW
Redlands
Full Time
15h
$108k-184k