Job Description
This role involves managing and operating SaaS GIS solutions on cloud platforms, primarily focusing on deploying, monitoring, and troubleshooting ArcGIS Velocity and Workflow Manager, while collaborating with engineering teams to develop automation and scalable infrastructure for global users.
Key Responsibilities
- Operate SaaS capabilities across multiple regions on the cloud platform in collaboration with SRE engineers
- Design, implement, configure, and utilize monitoring systems to ensure SaaS product health
- Manage infrastructure for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot issues
- Develop, implement, and maintain automation solutions for deployment, incident resolution, and scaling
- Design and deploy containerized micro-service components for SaaS offerings
- Create and automate Git workflows for code integration, testing, and infrastructure deployment
- Troubleshoot system incidents and perform root cause analysis
- Provide rotational on-call technical support
Requirements
- At least 5 years of experience managing Kubernetes EKS, logging and monitoring with ELK, Prometheus, and container technologies such as Docker and ECS.
- Proficient in using Terraform for automating infrastructure provisioning and management.
- Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment.
- Ability to write scripts to deploy infrastructure and applications using Bash, Python, and Terraform.
- High level of understanding and experience with cloud computing platforms, specifically AWS.
- Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting.
- Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS.
- Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis.
- Working knowledge of a source control and issue management system, preferably GitHub.
- Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda.
- Bachelor’s degree in computer science, computer engineering, GIS, or information systems.
- Must be able to manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution.
- Must be able to develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes.
- Must be able to design and implement deployment and upgrade of containerized micro-service components that power SaaS offerings.
- Must be able to create and automate Git workflows to simplify code integration, testing, and infrastructure deployments.
- Must be able to troubleshoot system incidents and provide root cause analysis reports.
Benefits & Perks
- Industry-leading health and welfare benefits including medical, dental, and vision insurance
- Basic and supplemental life insurance for employees and their families
- 401(k) and profit-sharing programs
- Minimum of 80 hours of vacation leave
- Twelve paid holidays throughout the calendar year
- Opportunities for personal and professional growth
Ready to Apply?
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