Job Description
A Product Manager for ArcGIS Online responsible for guiding product development, gathering user feedback, and collaborating with cross-functional teams to enhance geospatial SaaS solutions and support Esri's strategic growth in GIS technology.
Key Responsibilities
- Gather and prioritize user feedback to influence product development and strategy
- Build awareness of system patterns and relationships within ArcGIS Online across the global workforce
- Assist sales teams with customer product journeys and total cost of ownership assessments
- Create content and provide product expertise for customer interactions, events, and internal launches
- Manage the product lifecycle, including planning, prioritization, and implementation of enhancements
- Stay updated on cloud technology, SaaS market trends, and ArcGIS product developments
- Represent ArcGIS Online at events and ensure internal readiness for product launches
- Collaborate with cross-functional teams to translate customer problems into technical requirements
Requirements
- Minimum of 5 years of experience in product management, technical project management, or related roles.
- Experience with SaaS and/or cloud-based software principles and design.
- Strong leadership skills, including guiding teams through decision-making, achieving consensus, and balancing multiple perspectives.
- Strong communication skills with the ability to discuss technical concepts with product development teams and explain to executives and non-technical personnel.
- Expertise in researching customer problems, translating them into product requirements, and driving prioritization.
- Proficiency in system design, human-centered design, and creating technical documentation for complex solutions.
- Skilled in identifying market opportunities, communicating product value, and working cross-functionally with various teams and stakeholders.
- Ability to travel 10-20% of the time to customer sites, conferences, trade shows, and other strategic meetings and events.
- Bachelor’s degree in information systems, geography or geographic information systems, computer science, or a STEM-related field.
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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