Job Description
A Product Manager for ArcGIS Online responsible for guiding product development, gathering user feedback, and collaborating with cross-functional teams to enhance geospatial SaaS solutions and support Esri's strategic growth in GIS technology.
Key Responsibilities
- Gather and prioritize user feedback to influence product development and strategy
- Build awareness of ArcGIS Online system patterns and its relationship to other ArcGIS components
- Assist sales teams with customer product journey management and total cost of ownership assessments
- Stay updated on cloud technology, SaaS market trends, and ArcGIS developments
- Create content to support account managers and distributors
- Provide product expertise in customer interactions and represent ArcGIS Online at events
- Manage the product lifecycle, including complex user-driven enhancements
- Translate customer problems into product requirements and drive prioritization
- Collaborate with cross-functional teams on technical design, development, and strategy
- Build internal and external relationships to advocate for user needs and product improvements
Requirements
- Minimum of 5 years of experience in product management, technical project management, or related roles.
- Experience with SaaS and or cloud-based software principles and design.
- Strong leadership skills, guiding teams through decision-making, achieving consensus, and balancing multiple perspectives.
- Strong communication skills with an ability to discuss technical concepts with product development teams while also being able to discuss and explain to executives and other non-technical personnel.
- Expertise in researching customer problems, translating them into product requirements, and driving prioritization.
- Proficient in system design, human-centered design, and creating technical documentation for complex solutions.
- Skilled in identifying market opportunities, communicating product value, and working cross-functionally with various teams and stakeholders.
- Ability to travel 10-20% of the time to customer sites, conferences, trade shows, and other strategic meetings and events.
- Bachelor’s degree in information systems, geography or geographic information systems, computer science, or a STEM related field.
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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