Job Description
The Senior Product Engineer Web Services at Esri is responsible for developing, maintaining, and enhancing backend web services that support geospatial workflows across the ArcGIS platform, ensuring reliability, scalability, and customer value through technical expertise and product management.
Key Responsibilities
- Own and guide the evolution, quality, and customer impact of ArcGIS web services, including enhancements and reliability improvements
- Act as the primary product decision maker for assigned services, balancing customer needs and platform health
- Define and act on service goals, success metrics, and quality standards using telemetry and customer feedback
- Maintain and prioritize a product backlog, making tradeoffs across features, defects, and technical debt
- Manage service contracts, API behavior, versioning, and backward compatibility within the ecosystem
- Champion operational excellence by advocating for reliability, performance, scalability, and observability best practices
- Collaborate across teams, mentor, and influence product direction to multiply impact
Requirements
- Minimum of 5 years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar.
- Deep experience working in Agile software development environments.
- Strong experience working with web services and APIs, including RESTful services, service contracts, versioning, and backward compatibility.
- Experience working with ArcGIS applications and technologies such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, and ArcGIS Maps SDKs.
- Working knowledge of cloud-native service fundamentals, including availability, performance, monitoring, and operational concerns.
- Excellent written and verbal communication skills, with the ability to convey complex concepts to both technical and non-technical audiences.
- Proven ability to operate with high autonomy while collaborating effectively across teams.
- Bachelor’s degree in Computer Science, GIS, Information Science, or another related field.
Benefits & Perks
- Industry-leading health and welfare benefits including medical, dental, and vision insurance
- Basic and supplemental life insurance for employees and their families
- 401(k) and profit-sharing programs
- Minimum of 80 hours of vacation leave
- Twelve paid holidays throughout the calendar year
- Opportunities for personal and professional growth
- Competitive total rewards strategy
Ready to Apply?
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