Job Description
This role involves developing and maintaining productization plans for ArcGIS software products, collaborating across teams to ensure successful operational implementation, and providing guidance on licensing, business models, and workflows to support product delivery and customer experience.
Key Responsibilities
- Collaborate with product managers and operational teams to ensure productization plans are current and accurate
- Create and maintain detailed productization plans covering business models, distribution channels, policies, and licensing
- Communicate operational strategies across the organization to support product releases
- Provide domain expertise to clarify and evolve productization plans for successful implementation
- Work with stakeholders to develop processes and workflows for product release
- Offer post-release guidance on licensing, business rules, and legal terms to staff, distributors, and customers
- Identify KPIs, evaluate operational effectiveness, and recommend improvements
- Contribute to initiatives that enhance customer experience and provide consultative guidance on productization topics
Requirements
- At least 2 years of work experience as a product manager, business operations manager, or in a similar capacity
- Experience writing technical documents for global audiences, adhering to format and terminology standards
- Domain knowledge of professional software concepts including product plans, product lifecycle, distribution channels, business licensing models, and terms of use
- Ability to demonstrate problem solving and organizational skills
- Excellent verbal and written communication skills
- Willingness to travel 10-20% of the time for strategic meetings, events, and/or tradeshows
- Bachelor’s degree in business, computer science, GIS, or a related field
- Applicants must be authorized to work for any employer in the U.S. (Visa sponsorship is not available)
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Base salary range of $91,520 to $151,424 USD
Ready to Apply?
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