Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies.
Key Responsibilities
Support Esri's strong user-focus by gathering software reliability and availability requirements
Collect requirements directly from users and indirectly from Esri staff in Support and Professional Services
Collaborate and influence decisions within and across teams because reliability features and requirements cut across all functionalities
Prioritize and guarantee software quality by creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
Communicate effectively with our users through written documentation as well as presentations
Requirements
2-6 years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
Experience in software testing
Fundamental understanding of web services, such as REST
Demonstrated problem-solving skills in a complex backend-server stack
Effective communication skills and ability to work with cross-functional teams
Bachelor's degree in engineering, computer science and applications, math, GIS, geography, or related field
Existing work authorization for India
Master's degree in engineering, computer science and applications, math, GIS, geography, or related field
Experience administering ArcGIS Enterprise
Experience working directly on a software development team