At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location.
Key Responsibilities
Work with customers, leadership, and your development team to identify requirements and translate them into functional user stories for consideration
Create and maintain performance dashboards to evaluate service usage to inform product objectives and development priorities
Maintain a Product Backlog of user stories and defects, work with your team to refine and plan these items for development
Organize and communicate development and release plans to stakeholders
Collaborate with product engineering writers and product management to publish best practices through tutorials, blog articles, and conference presentations
Validate and triage enhancement and defect requests in collaboration with Esri Support Services
Requirements
2+ years of experience working in an Agile software development environment
Experience working with ArcGIS applications (such as ArcGIS Map Viewer and/or ArcGIS Scene Viewer) or other GIS technology
Experience working with ArcGIS technologies (such as the ArcGIS Maps SDK for JavaScript, ArcGIS API for Python, or other ArcGIS REST APIs)
Experience working with web services and APIs, including RESTful services, service contracts, and versioning
Advanced communication and storytelling skillsets; able to convey complex ideas in various formats depending on context and audience
Intermediate project management skillsets with the ability to coordinate, structure, and release functionality iteratively
Beginner to intermediate knowledge of cloud-native web service architecture, reliability, monitoring, and operational concerns (availability, performance, error handling)
Bachelor’s degree in Computer Science, GIS, Information Science, or another related field
Experience supporting enterprise-scale or other developer-focused products
Familiarity with ArcGIS Hub, Grafana, AWS, Postman, and Playwright
Familiarity with Python, SQL, TypeScript, or JavaScript
Familiarity with CI/CD pipelines and DevOps practices for testing and deployment
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Benefits & Perks
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.