The ArcGIS Online team leads the development of core web GIS technologies, applications, and user experiences.
Key Responsibilities
Plan, design, test, and release components within the ArcGIS Online platform across AWS, Azure, and VMware infrastructure
Contribute to implementation design, backend API quality assurance, and improvements to cloud-based software update processes
Assist in the design, testing, and validation of security features that enhance ArcGIS Online
Perform functional and workflow-driven testing, including both manual and automated testing, to ensure product quality and release readiness
Troubleshoot, investigate, and triage customer-reported issues
Collaborate with cross-functional teams to gather requirements and integrate solutions into the platform
Create and share technical content through help documentation, blog posts, tutorials, conference presentations, and sample workflows
Requirements
2+ years of experience in GIS technologies (ArcGIS Enterprise, ArcGIS Online, or similar) and software testing or software development within an engineering environment
Experience creating and executing test plans and test automation for UI and/or web services
Hands-on experience deploying and managing applications in cloud environments such as AWS, Azure, or Google Cloud, including services like EC2, S3, SQS, Azure Virtual Machines, Storage, Kubernetes, or similar technologies
Understanding of REST APIs and web services
Experience automating workflows through scripting
Strong problem-solving, analytical, and troubleshooting skills
Passion for building and delivering high-quality software
Strong organizational, time management, and communication skills
Ability to collaborate effectively with cross-functional teams
Bachelor’s degree in engineering, Computer Science, Mathematics, GIS, Geography, or a related field
Master’s degree in engineering, Computer Science, Mathematics, GIS, Geography, or a related field
Experience with deployment of automation tools such as AWS CloudFormation, Azure Resource Manager (ARM), or Helm charts
Understanding of cloud-native architecture and design principles
Knowledge of relational databases such as SQL Server, Oracle, PostgreSQL, or DB2
Experience with testing frameworks such as Selenium, JMeter, or ReadyAPI
Experience building and delivering software products
Experience with Java, Python, or other scripting languages
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Benefits & Perks
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.