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Job Description
This position involves network administration and troubleshooting within the IT department, focusing on configuring and managing network devices, monitoring services, and supporting users in both WAN and LAN environments.
Key Responsibilities
- Participate in network projects and infrastructure design
- Configure and administer network switches, routers, and access control devices
- Implement SSL VPN and network monitoring support requirements
- Perform in-depth network services monitoring and troubleshooting for WAN and LAN environments
- Evaluate new service requests and troubleshoot performance-driven issues
- Collaborate with IT to support projects and resolve issues
- Provide off-hours support on a rotational basis
- Occasional travel to remote offices or data centers for support
Requirements
- 2 years of network administration experience
- Understanding of foundational network principles, OSI model, and routing switching concepts
- Ability to administer and troubleshoot Cisco Layer 2 and Layer 3 devices
- Experience with managing and supporting wireless networks
- Experience managing an SSL VPN environment
- Familiarity with firewall technologies
- Experience supporting VoIP in an enterprise setting
- Experience with WAN circuits and related technologies DMVPN, BGP, MPLS
- Strong verbal and written communication skills
- Knowledge of network monitoring tools, such as SolarWinds
- Ability to reach, carry, and lift items weighing up to 40 pounds
- Ability to work effectively in a data center setting to install and maintain equipment
- Professional command of the English language, both written and verbal
- Bachelor's degree in computer science or related field
Benefits & Perks
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