Job Description
The job involves product management for ArcGIS products focused on the airports and aviation industry, requiring interaction with customers to gather requirements, influence product development, and support geospatial strategies. The role includes collaborating with various teams to execute go-to-market strategies and ensuring product readiness for updates.
Key Responsibilities
- Understand and communicate customer usage and identify problems to solve with innovative features.
- Organize and share customer requirements with the development team for product roadmap collaboration.
- Collect requirements from customers and partners for valuable feature development.
- Communicate product roadmap and release timelines to customers and staff.
- Lead and support customer product briefings and conference presentations.
- Represent ArcGIS Aviation products as a product expert on social media.
- Collaborate with teams to develop and execute go-to-market strategies.
- Work with Product Marketing to create demand messaging for ArcGIS products.
- Meet with key customers to understand business needs and assist with projects.
- Ensure internal launch readiness for product updates across various teams.
- Enable teams to effectively engage with prospective customers.
Requirements
- 2 years experience in a similar position supporting similar responsibilities.
- Professional experience supporting commercial software development and release, including product management, product development, product testing, software release, user assistance, software configuration, or product marketing.
- Capability to effectively document and verbally communicate market requirements to development staff.
- Proven experience supporting technology innovation through aligning software capabilities with market opportunities.
- Experience in airports, aviation, aviation charting, or related fields.
- Ability to cultivate strategic relationships with customers and partners.
- Ability and willingness to travel.
- Bachelor's degree in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field.
Benefits & Perks
medical, dental, vision insurance for employees and their families
basic and supplemental life insurance
401 k and profit-sharing programs
minimum accrual of 80 hours of vacation leave
twelve paid holidays throughout the calendar year
opportunities for personal and professional growth
base salary range of 66,560 - 125,840 USD
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