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Quality Supervisor

Enviva
Ahoskie, North Carolina
Full Time
Posted November 6, 2025
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Job Description

The Quality Supervisor at Enviva is responsible for overseeing and improving quality control processes at the plant, managing laboratory operations, leading troubleshooting efforts, and supervising staff to ensure product quality and safety in a manufacturing environment focused on sustainable wood bioenergy solutions.

Key Responsibilities

  • Monitor and improve plant operations affecting product quality and customer specifications
  • Manage laboratory operations, including supervising, training, and certifying operators, and maintaining testing equipment and records
  • Develop, audit, and maintain quality control tools, test procedures, and ensure accurate and timely testing of samples
  • Analyze finished goods quality metrics, perform root cause analysis, and implement corrective actions
  • Develop best practices for handling, storage, and preservation of pellets to ensure quality and safety
  • Lead special projects to investigate quality issues and optimize production processes
  • Supervise and lead plant employees, conduct pre-shift meetings, and instruct on proper procedures and safety standards
  • Perform root cause analysis and guide corrective actions to address downtime and quality gaps
  • Manage equipment operation and maintenance related to product quality preservation
  • Coordinate with teams to fulfill customer requirements and ensure compliance with quality standards

Requirements

  • At least 4 years experience in Quality, with at least 2 years in a supervisory capacity or equivalent education.
  • Good written and verbal communication skills.
  • Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint.
  • Ability to manage multiple tasks and projects at the same time and be able to respond quickly to changing priorities.
  • Desire to learn quickly and be challenged to take on higher levels of responsibility.
  • High degree of professionalism and integrity, holding self and other accountable.
  • Ability to lead hourly team members and flexibility to work odd hours when required to support plant.
  • Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees.
  • Able to work in a hot, humid, cold, and noisy industrial environment.
  • Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment.
  • Majority of time spent in lab setting, with time in the field to collect samples and troubleshoot results.
  • Must be able to climb ladders and work off elevated surfaces up to 100 ft on an occasional basis.
  • Must be able to push, pull, and lift items up to 50 lbs.
  • Able to frequently walk or stand, and occasionally bend, squat, climb stairs, and lift items above shoulders.
  • Must use required provided PPE such as safety glasses, hard hat, steel toe boots, and hearing protection.

Benefits & Perks

Competitive salary range (not specified)
Work in hot, humid, cold, and noisy industrial environments
Majority of time spent in lab setting with fieldwork for sampling and troubleshooting
Work hours may include odd hours to support plant operations
Travel may be required occasionally for training or work-related assignments
Physical requirements include climbing ladders, lifting up to 50 lbs, and working off elevated surfaces
Use of safety equipment such as safety glasses, hard hat, steel toe boots, and hearing protection

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