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Job Description
The Quality Supervisor oversees and improves quality control processes at a wood pellet manufacturing plant, managing laboratory operations, ensuring product quality standards, leading troubleshooting efforts, and supervising plant personnel to maintain safety and efficiency.
Key Responsibilities
- Monitor and improve plant operations impacting customer specifications and quality metrics
- Manage laboratory operations, including supervising, training, and certifying operators, and maintaining testing equipment and records
- Develop, audit, and maintain quality control tools, test procedures, and ensure timely and accurate testing of finished goods
- Track and interpret quality metrics, perform root cause analysis, and implement corrective actions for quality issues
- Develop best practices for handling, storage, and preservation of products to ensure quality and safety
- Conduct special-project tests to investigate quality problems and optimize plant operations
- Lead and instruct hourly employees on quality procedures, SOPs, and safety standards
- Lead root cause analysis and corrective actions through cause mapping
- Supervise receiving personnel as a backup to the terminal manager
- Set operational direction through pre-shift meetings and employee observations
Requirements
- At least 4 years experience in Quality, with at least 2 years in a supervisory capacity or equivalent education
- Good written and verbal communication skills
- Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to manage multiple tasks and projects at the same time and be able to respond quickly to changing priorities
- Desire to learn quickly and be challenged to take on higher levels of responsibility
- High degree of professionalism and integrity, holding self and other accountable
- Ability to lead hourly team members and flexibility to work odd hours when required to support plant
- Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees
- Able to work in a hot, humid, cold, and noisy industrial environment
- Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment
- Majority of time spent in lab setting, with time in field to collect samples and troubleshoot results
- Must be able to climb ladders and work off elevated surfaces up to 100 ft occasionally
- Must be able to push, pull, and lift items up to 50 lbs
- Able to frequently walk or stand and also bend, squat, climb stairs, and lift items above shoulders on an occasional basis
- Must use required provided PPE such as safety glasses, hard hat, steel toe boots, and hearing protection
- This position is not eligible for visa support
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (including odd hours and off-shift availability)
Work environment perks (hot, humid, cold, noisy industrial environment, strict safety rules, PPE requirements)
Physical requirements (climbing ladders, lifting up to 50 lbs, working at heights up to 100 ft)
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