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Job Description
The Quality Supervisor oversees and improves quality control processes at a wood pellet manufacturing plant, managing laboratory operations, ensuring product quality standards, leading employee teams, and supporting continuous improvement initiatives to meet customer specifications and safety requirements.
Key Responsibilities
- Monitor and improve plant quality operations to meet customer specifications
- Manage laboratory activities, including supervising, training, and certifying operators, and maintaining testing equipment and records
- Develop, audit, and maintain quality control tools, test procedures, and ensure timely and accurate testing of samples
- Track and interpret quality metrics, perform root cause analysis, and implement corrective actions for quality issues
- Develop best practices for handling, storage, and preservation of products to ensure quality and safety
- Manage equipment operation and maintenance related to product quality preservation
- Conduct special-project tests to investigate quality problems and identify opportunities for process improvements
- Lead and instruct plant employees on quality procedures, SOPs, and corrective actions
- Perform root cause analyses and lead corrective actions through RCA cause mapping
- Supervise receiving personnel as a backup to the terminal manager
- Lead pre-shift meetings, set operational direction, and oversee facility operations related to quality and safety
Requirements
- At least 4 years experience in Quality, with at least 2 years in a supervisory capacity or equivalent education.
- Good written and verbal communication skills.
- Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint.
- Ability to manage multiple tasks and projects at the same time and be able to respond quickly to changing priorities.
- Desire to learn quickly and be challenged to take on higher levels of responsibility.
- High degree of professionalism and integrity, holding self and other accountable.
- Ability to lead hourly team members and flexibility to work odd hours when required to support plant.
- Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees.
- Able to work in a hot, humid, cold, and noisy industrial environment.
- Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment.
- Majority of time spent in lab setting, with time in the field to collect samples and troubleshoot results.
- Climb ladders and work off elevated surfaces on an occasional basis up to 100 ft.
- Must be able to push, pull, and lift items up to 50 lbs.
- Able to frequently walk or stand, and bend, squat, climb stairs, and lift items above shoulders on an occasional basis.
- Must use required provided PPE such as safety glasses, hard hat, steel toe boots, and hearing protection.
- Travel from time-to-time for training or other work-related assignments (not on a regular basis).
- Physical ability to work in environments with temperatures above 100 degrees and below 32 degrees, and in hot, humid, cold, and noisy conditions.
Benefits & Perks
Competitive salary range (not specified)
Work in a hot, humid, cold, and noisy industrial environment
Majority of time spent in lab setting with fieldwork for sampling and troubleshooting
Work in environments that reach temperatures above 100 degrees and below 32 degrees
Ability to work odd hours when required
Physical requirements include climbing ladders, pushing, pulling, lifting up to 50 lbs, and standing or walking frequently
Use of safety equipment such as safety glasses, hard hat, steel toe boots, and hearing protection
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