Support Development Engineer
EnergyHubPosted February 4, 2025
Brooklyn, New York
Energy Management$90k - $110k
Full Time
Job Description
The Support Engineer at EnergyHub will work closely with the Engineering team and clients to troubleshoot technical issues, configure data flows, and implement solutions, playing a key role in the company's growth and impact on the energy sector.
Responsibilities
- •Identify root causes of technical issues
- •Respond to production issues
- •Configure programs and data flows between EnergyHub and partners
- •Build dashboards on top of the data warehouse
- •Implement technical solutions to mitigate known issues
- •Debug reported issues using logs, data, and code
- •Contribute bug-fix pull requests to the codebase
- •Create, update, and maintain Python scripts for data migrations and process improvements
Requirements
- •Ability to combine information gained from multiple sources to identify root causes.
- •Strong organizational skills and an eye for calling out areas for improvement.
- •Strong communication skills.
- •Comfort working with internal teams as well as external partners.
- •Comfort working across time zones and cultures.
- •An understanding of code versioning concepts and experience with tools like git.
- •Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog.
- •Experience working with 3rd Party APIs using Postman.
- •Experience with a scripting language such as Python.
- •Experience or familiarity with Fullstack web development.
- •Experience with the AWS ecosystem and/or other cloud platforms such as Azure or GCP.
Benefits
- •Compensation/salary range: 90,000 - 110,000 USD
- •Flexible work schedule
- •Casual work environment
- •100% paid medical for employees
- •401(k) with employer match
- •Fully stocked fridge and pantry
- •Free Citi Bike membership
- •Secure bike rack
- •Gym subsidy
- •Paid parental leave
- •Education assistance program
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