Job Description
The Support Engineer at EnergyHub will work closely with the Engineering team and clients to troubleshoot technical issues, configure data flows, and implement solutions, playing a key role in the company's growth and impact on the energy sector.
Key Responsibilities
- Identify root causes of technical issues
- Respond to production issues
- Configure programs and data flows between EnergyHub and partners
- Build dashboards on top of the data warehouse
- Implement technical solutions to mitigate known issues
- Debug reported issues using logs, data, and code
- Contribute bug-fix pull requests to the codebase
- Create, update, and maintain Python scripts for data migrations and process improvements
Requirements
- Ability to combine information gained from multiple sources to identify root causes.
- Strong organizational skills and an eye for calling out areas for improvement.
- Strong communication skills.
- Comfort working with internal teams as well as external partners.
- Comfort working across time zones and cultures.
- An understanding of code versioning concepts and experience with tools like git.
- Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog.
- Experience working with 3rd Party APIs using Postman.
- Experience with a scripting language such as Python.
- Experience or familiarity with Fullstack web development.
- Experience with the AWS ecosystem and/or other cloud platforms such as Azure or GCP.
Benefits & Perks
Compensation/salary range: 90,000 - 110,000 USD
Flexible work schedule
Casual work environment
100% paid medical for employees
401(k) with employer match
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program
Ready to Apply?
Join EnergyHub and make an impact
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
