Senior Manager (Hybrid/Remote - US)

• Establish and evolve implementation frameworks, operating procedures, and quality standards to enable scalable and repeatable program success • Influence and integrate practice-level priorities by partnering with Directors and cross-functional leaders to ensure coordinated execution across teams • Design and implement program ‑ level operational strategies to improve resource allocation, delivery efficiency, and overall execution quality • Analyze and interpret program performance trends, market conditions, and risks to inform strategic adjustments, strengthen delivery and continuous improvement • Identify and advance opportunities to enhance program capabilities, expand service offerings, enhance capabilities, and increase market impact and effectiveness of energy efficiency initiatives • Develop and review cost estimates, staffing plans, and delivery timelines for client engagements and proposal efforts • Partner with Directors and Finance to forecast, monitor, and improve profitability across the solution area • Lead contract management to ensure program budgets, performance targets, and savings goals are met • Define and enforce roles, responsibilities, and performance expectations, holding staff accountable for outcomes • Develop and mentor staff and Project Managers through coaching, knowledge transfer, and structured performance feedback • Build and scale – Develop program capability by coaching teams, embedding best practices, and reinforcing operational standards that improve delivery effectiveness • Develop and manage strategic client relationships within the defined region area, ensuring long-term partnership success • Engage and advise clients on program performance, risks, opportunities, and strategic direction • Drive business development efforts by leading or contributing to proposals, scopes of work, and client presentations • Identify and progress growth opportunities, collaborating with Senior Director who retain final contracting authority • Ensure compliance with regulatory requirements, contractual obligations, and internal policies across all programs • Monitor and evaluate program performance using KPIs, budgets, and delivery metrics to ensure quality and timeliness • Design and implement risk mitigation strategies and drive continuous improvement across program operations

• Bachelor’s degree in a relevant field (e.g., Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or a related discipline) • Ten or more years of progressively responsible experience leading and managing complex programs, solution areas, or cross ‑ functional initiatives within energy efficiency, utilities, sustainability, or a related regulated industry • Five or more years of experience leading teams, initiatives, or programs with accountability for delivery outcomes, stakeholder alignment, and performance • Deep understanding of Demand Side Management energy ‑ efficiency program design, delivery models, and regulatory frameworks, including how programs achieve savings, cost ‑ effectiveness, and compliance targets. Understanding of market transformation principles and how program strategies influence long ‑ term shifts in technology adoption and market behavior • Understanding of midstream program design and delivery, including engagement with distributors, manufacturers, and retailers to influence stocking practices and drive adoption of efficient products • Demonstrated ability to lead and advance program management, and service delivery practices across complex program environments • Proven capability to manage financial performance, including overseeing budgets, forecasting outcomes, and driving profitability within a defined solution area • Manage client relationships to ensure alignment on program goals, delivery expectations, and performance outcomes • Strong written and verbal communication skills, with the ability to present complex information clearly and influence stakeholders at multiple levels • Ability to assess risks, make strategic decisions, and guide execution in complex and ambiguous situations • Strong analytical skills with the ability to interpret data, market trends, and performance results to inform strategy and operational decisions • Experience developing executive-level presentations, client-facing deliverables, and performance dashboards • Demonstrated strength in anticipating risks, evaluating trade-offs, and recommending solutions in high ‑ impact scenarios • Strong stakeholder management capability, with the ability to influence without authority and sustain productive client relationships • Manage subcontractors and delivery partners to ensure alignment with program requirements, budgets, and performance goals The salary range for this role is $105,000 to $137,000, with a target compensation of $105,000 to $123,300 based on experience and qualifications.