• Establish, maintain, and monitor portfolio health metrics, including delivery timelines, capacity utilization, risks, dependencies, and budget alignment
• Own portfolio‑wide resource management by forecasting, allocating, and rebalancing capacity to meet utilization targets
• Provide senior oversight for complex, high‑risk, and cross‑functional software projects and programs
• Anticipate, assess, and escalate delivery risks related to scope, schedule, cost, resourcing, and technical dependencies
• Serve as an escalation point for project, delivery, and stakeholder issues not resolved at the individual Project Manager level
• Partner with Software Project Directors and Associate Directors to support internal subcontract and vendor contracting activities, ensuring scope, estimates, and plans are aligned
• Review and guide project‑level inputs for IS contracting processes, including scope, resourcing assumptions, timelines, and dependencies
• Collaborate with IS leadership, Finance, and business stakeholders to ensure contracts align with portfolio priorities, budget constraints, and delivery capacity
• Monitor contracting‑related risks and communicate portfolio‑level impacts, options, and recommendations to senior stakeholders
• Set clear expectations for on‑time delivery, operational excellence, portfolio thinking, stakeholder communication, and professional conduct
• Conduct performance reviews, provide ongoing feedback, and support career development and growth planning
• Foster an inclusive, collaborative environment that promotes accountability, learning, continuous improvement, and psychological safety
• Serve as the primary IS point of contact for portfolio‑level communication with executive, product, engineering, finance, and business stakeholders