AV Support Engineer, Empire State Building
Empire StateNew York, New York
Full Time
Posted January 15, 2026
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Job Description
The AV Support Engineer provides first-line support for audiovisual systems across the Empire State Building's observatory, lounges, and conference rooms, ensuring reliable performance for events and meetings while delivering high-quality service and managing AV workflows.
Key Responsibilities
- Support audiovisual systems across The Empire State Building Observatory, amenity lounges, and conference rooms.
- Provide first-line IT AV support for hardware and software-related questions, concerns, and tasks.
- Ensure reliable AV performance for events and meetings.
- Manage AV workflows and maintain exhibits.
- Deliver high-quality, white-glove service to users and clients.
Requirements
- Support audiovisual systems across The Empire State Building Observatory, amenity lounges, and conference rooms.
- Provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks.
- Ensure reliable performance of AV systems for events and meetings.
- Manage AV workflows to support operational needs.
- Maintain exhibits related to AV systems.
- Deliver white-glove service to clients and staff regarding AV support.
- Work on an afternoon and evening schedule, requiring a five-day on-site work week.
- Provide mandatory holiday coverage for AV support.
- Availability to work overtime and double-time pay when required.
Benefits & Perks
Overtime and double-time pay available
Five-day on-site work week
Holiday coverage
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