AV Support Engineer, Empire State Building
Empire StateNew York, New York
Full Time
Posted January 15, 2026
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Job Description
The AV Support Engineer provides first-line support for audiovisual systems at the Empire State Building, ensuring reliable performance for events and meetings, managing AV workflows, and delivering high-quality service across various building locations.
Key Responsibilities
- Support audiovisual systems across The Empire State Building Observatory, amenity lounges, and conference rooms.
- Provide first-line IT AV support for hardware and software-related issues.
- Ensure reliable AV performance for events and meetings.
- Manage AV workflows and maintain exhibits.
- Deliver high-quality, white-glove service to users and clients.
Requirements
- Support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges, and conference rooms.
- Provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks.
- Ensure reliable performance of AV systems for events and meetings.
- Manage AV workflows effectively.
- Maintain exhibits related to AV systems.
- Deliver white-glove service to clients and staff.
- Work on an afternoon/evening shift, five days a week on site.
- Provide holiday coverage as required.
- Work overtime and double-time pay when applicable.
Benefits & Perks
Overtime and double-time pay available
Work on-site five-day work week
Holiday coverage required
Supportive and inclusive workplace culture
Investment in employee health and wellness
Opportunities for continuous employee development
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