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Customer Support Specialist / Technical Support Specialist, #37851, #41581, #41580, TSCM-42435

Eleks
Lviv, Ukraine
Full Time
Posted November 4, 2024
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Job Description

A Customer Support Specialist with technical expertise and experience in IT and databases, responsible for providing technical support, engaging with clients, and analyzing data to help automate and improve medical clinic operations through the Doctor Eleks healthcare information system.

Key Responsibilities

  • Provide technical support and assistance to clients regarding the medical information system.
  • Work with databases to troubleshoot and resolve technical issues.
  • Communicate effectively with clients to understand their needs and provide solutions.
  • Analyze technical problems and contribute to improving system performance and usability.

Requirements

  • Активний досвід роботи в ІТ-сфері
  • Впевнені навички роботи з базами даних
  • Здатність поєднувати технічну експертизу, спілкування з клієнтами та аналітику

Benefits & Perks

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